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Frequently Asked Quesions

Is everything on Unicorn Goods vegan?

Yes. Everything on Unicorn Goods is verified to be vegan either by certification, transparent disclosure, or via direct verification by Unicorn Goods. Specific information can be found on the item description.

Why can't I buy anything on your website?

Please click AVAILABLE HERE on the item pages to be taken to the website where items can be purchased.

What are your shipping policies and rates?

Shipping policies and rates vary by brand. Please refer to the brand's own website.

I can't find an item I'm looking for, can you help me?

Yes! We're happy to help you locate an item you're having a difficult time finding. Please contact us.

An item is sold out when I try to buy it or is no longer available, what should I do?

Vegan products are in high demand - feel free to email us to let us know the item is sold out or us no longer available and we'll do our best to either point you to another place to purchase or recommend comparable items.

Unicorn Goods is a PETA-Approved Vegan vendor – what does that mean?

Unicorn Goods is proud to be part of PETA's PETA-Approved Vegan program. All companies that use the PETA-Approved Vegan logo must sign PETA’s statement of assurance verifying that their products are vegan.

Do you accept donation requests from nonprofits?

Yes. If you are with a non-profit and are requesting a donation for an upcoming event, please  contact us with a description of the event, date of the event, and details about how and where Unicorn Goods will be credited and represented. You must be a registered non-profit to be eligible for a donation and be able to provide proof of your 501(c)3 status. We cannot accept donation requests for financial contributions at this time, nor can we consider organizations that do not have 501(c)3 status.

I want to collaborate with you – who should I be in touch with?

If you are a social media influencer and would like to work with us, consider applying to Unicorn Squad. If you have other ideas for collaboration outside of being a part of Unicorn Squad, please contact us and someone will be in touch with you to follow up if we can take advantage of the opportunity.

 

If you are a brand partner that sells items listed on Unicorn Goods, check out our list of Frequently Asked Questions specifically for brands

Still need help? Contact us.  

 

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